Terms of Service

Acceptance of Terms

By accessing and using the services provided by unbecokcgc B.V. ("we," "our," or "us"), including our website, booking services, and travel arrangements, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and unbecokcgc.

If you do not agree to these Terms, you must not use our services. By making a booking or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Company Information

unbecokcgc B.V. is a licensed tour operator registered in the Netherlands with the following details:

Services Description

unbecokcgc provides tour operator services including but not limited to:

• European city tours and cultural experiences
• Adventure travel and outdoor activities
• Custom travel itinerary planning
• Group travel arrangements
• Accommodation and transportation bookings
• Local guide services
• Travel consultation and support

All services are subject to availability and may be modified or cancelled due to circumstances beyond our control.

Booking and Payment Terms

Booking Process

To make a booking, you must provide accurate and complete information. All bookings are subject to availability and confirmation by unbecokcgc. We reserve the right to decline any booking at our discretion.

Payment Terms

• A deposit is required to secure your booking
• Full payment is due 30 days before travel commencement
• Late payment may result in booking cancellation
• All prices are quoted in Euros (EUR) and include applicable taxes
• Payment can be made by bank transfer, credit card, or other approved methods

Price Changes

Prices may be subject to change due to currency fluctuations, fuel surcharges, taxes, or other external factors. We will notify you of any significant price changes before final payment.

Cancellation and Refund Policy

Customer Cancellations

Force Majeure

In cases of force majeure (including but not limited to natural disasters, political unrest, pandemic restrictions, or government advisories), unbecokcgc will work with customers to reschedule or provide alternative arrangements where possible.

Customer Responsibilities

As a customer of unbecokcgc, you agree to:

• Provide accurate and complete information for bookings
• Ensure you have valid travel documents (passport, visas, etc.)
• Obtain necessary travel insurance
• Follow local laws and customs in destinations visited
• Respect other travellers and local communities
• Follow safety instructions provided by guides and staff
• Inform us of any medical conditions or dietary requirements
• Arrive punctually for scheduled activities

Travel Insurance and Health

We strongly recommend that all travellers obtain comprehensive travel insurance covering medical expenses, trip cancellation, and personal belongings. unbecokcgc is not responsible for any costs arising from medical emergencies or trip interruptions not covered by insurance.

Travellers are responsible for ensuring they are medically fit for travel and for informing us of any health conditions that may affect their participation in activities.

Intellectual Property

All content on the unbecokcgc website, including but not limited to text, images, logos, graphics, and software, is the intellectual property of unbecokcgc B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. The unbecokcgc name, logo, and branding are trademarks of unbecokcgc B.V. and may not be used without authorisation.

Any feedback, suggestions, or ideas you provide to unbecokcgc may be used by us without restriction or compensation.

Limitation of Liability

To the maximum extent permitted by law, unbecokcgc B.V. disclaims all warranties, express or implied, regarding our services. We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements.

unbecokcgc's total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

We are not responsible for:

• Acts of third-party service providers (hotels, airlines, etc.)
• Weather conditions or natural disasters
• Political situations or government actions
• Personal injury or property damage not caused by our negligence
• Delays or cancellations beyond our control
• Loss or theft of personal belongings

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We may use your contact information to send you travel-related updates and marketing communications. You can opt out of marketing communications at any time.

Dispute Resolution

We encourage customers to contact us directly to resolve any issues or complaints. If you have a concern about our services, please contact us at legal@unbecokcgc.life or +31 703004106.

For travel industry-specific disputes, you may also contact relevant industry bodies or consumer protection agencies in the Netherlands.

Termination

unbecokcgc reserves the right to terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in conduct that we deem inappropriate or harmful to our business or other customers.

You may terminate your relationship with unbecokcgc at any time by ceasing to use our services, subject to any existing booking commitments and applicable cancellation policies.

Upon termination, your right to use our services will cease immediately, but provisions relating to intellectual property, limitation of liability, and governing law shall survive termination.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

Changes to Terms

unbecokcgc reserves the right to modify these Terms of Service at any time. We will notify customers of significant changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgement

By using the services of unbecokcgc, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms, together with our Privacy Policy and any specific booking conditions, constitute the entire agreement between you and unbecokcgc B.V.